Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us


Go to our returns policy page and follow the prompts

No, once an order is placed, it is final and cannot be changed or cancelled, please see our returns policy

If you have any issues with the incorrect items being received, please contact us. If you accidentally ordered the wrong item please follow our returns policy

We apologise for any inconvenience/damage caused during shipping! Please send us a photo along with your order number to


Currently we ship to Australia and New Zealand only. International shipping coming soon!

After your order has been processed we will send you an email confirmation with shipping details. Shipping times may vary between 3-10 business days depending on which service was selected at the checkout